Warranty conditions

At Arvado, we strive to provide you with high-quality products and ensure your satisfaction. Our warranty policy reflects our commitment and explains the steps you can take if you are not fully satisfied with your purchase.

Product Quality Guarantee

We guarantee that all products sold by Arvado are of the highest quality and free from material or manufacturing defects. If you receive a product that does not meet these standards, please contact us within 30 days of receiving your order.

Satisfaction Guarantee

We want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, you may return it within 30 days for a full refund or exchange.

To be eligible for a return, the product must:
✅ Be unused and in perfect condition
✅ Be returned in its original packaging with all accessories and documentation

Return Process

To initiate a return, please follow these steps:

📞 Contact Us: Reach out to our customer service at contact.arvado@gmail.com or call us at +1 256 719 4126 to request a return authorization.

📦 Package the Product: Carefully pack the product in its original packaging, including all accessories and documentation.

🚚 Return the Product: Send the product back to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective product).

Refund Process

Once we receive and inspect the returned product, we will process your refund. It may take up to 10 business days for the refund to appear on your original payment method.

Limitations

⚠️ Our warranty applies only to products purchased directly from Arvado.
⚠️ This warranty does not cover damages caused by improper use, accidents, or unauthorized modifications.

Changes to the Warranty Policy

We reserve the right to update this warranty policy at any time. Any changes will take effect immediately upon being posted on our website. By continuing to use our services after a change, you agree to the revised terms.

Contact Us

📧 Email: contact.arvado@gmail.com
📞 Phone: +1 256 719 4126
🏢 Address: 51 Old Fredonia Rd, Princeton, Kentucky 42445, United States